How Age UK abuses the Elderly

UPDATE

Today it is 6 December 2011. This page of our blog is attracting so much attention that we have decided to add new material to it as soon as we can.

Please keep an eye on it!

Age UK and the people named here are continuing, of course, to exercise their right of silence, which says it all!

****

Today, 15 December 2011, we were sent a copy of the Local Government Ombudsman’s latest draft of his report. There is more damning evidence about the criminal behaviour of officers of Age York. We will publish it as soon as we can.

Just a word of advice to anybody looking after old people. Don’t let the Age UK gang near them!

*****

Being unsuspecting old people, Grandma B and her late husband accepted the advice of York Social Services and allowed Age Concern York (as it was then known) to play a role in administering their finances. That turned out to be a mistake.

Once their younger son took over their care, he became ever more suspicious of Age York and slowly built up a file of evidence showing their role in the financial abuse his parents were suffering.

Eventually, he had accumulated enough evidence to show that the officers of Age Concern York, Sally Hutchinson and James Player, were playing an active role in helping their elder son, York social worker Robert Hofschröer,  in defrauding his parents of their assets (presumably for a share of the proceeds).

Grandma B’s carer then reported his suspicious to Tom Wright, the chief executive of Age UK  as it had then been renamed, appropriately dropping the word “concern”, and its trustees. He first wrote to Tom Wright on 2 July 2009. It is now 2 December 2011. Tom Wright has done ABSOLUTELY NOTHING about this, despite the fact the evidence he has been sent is sufficient to have Sally Hutchinson and James Player arrested and charged.

Of course, Sally Hutchinson and James Player continue to enjoy the full support of York Social Services, who readily give them access to vulnerable people.  Cllr Tracey Simpson-Laing is the prime mover in this criminal activity, and helps organise access to further potential victims. She is, of course, a known, active, habitual criminal with a history of abusing the vulnerable and was made deputy leader of York Labour Party and given the portfolio of Adult Social Services in recognition of this.

Just in case anybody doubts the veracity of these accusations, here is a short thread of e-mails, part of the 147 held on file on Age UK.

*****

From: Peter Hofschröer
Sent: 22 May 2011 18:29
To: Contact AgeUK
Subject: Complaint re Age York

Dear Sir or Madam,

My 82 year-old disabled mother is the victim of systematic abuse.

For two years now, a professional fraud investigator has been working on this case. He has accumulated enough evidence to show that Sally Hutchinson, the chief officer of Age York, has played an active role in this abuse.

Can you please tell me how I should go about making a complaint to Age UK about this?

Looking forward to hearing from you.

Yours sincerely,
Peter Hofschröer

*****
On 23/05/2011 16:13, Contact AgeUK wrote:
Dear Mr Hofschröer,

Thank you for bringing this matter to our attention. We have forwarded this onto the relevant team to review and respond in due course.

Yours sincerely

David Burt
Customer Relations Adviser
Age UK

T: 0800 169 8787
E: contact@ageuk.org.uk

http://www.ageuk.org.uk

*****

On 31/05/2011 19:27, Peter Hofschröer wrote:
Dear Mr Burt,

Please forgive my impatience, but I have yet to hear from the “relevant team”.

When this abuse began three years ago, my father was still alive – the abuse contributed to his demise – and my mother a sprightly 79 years old. My father is now dead and my 82 year old mother very ill.

If there is a chance somebody in your organisation might do something to stop their colleagues systematically defrauding the people for whom they have a duty of care, that would be greatly appreciated.

It would also help if I got a reply during my mother’s life time, if that is at all possible.

Apologies for any inconvenience this might cause you.

Yours sincerely,
Peter Hofschröer

——– Original Message ——–
Subject:
Re: Complaint re Age York
Date:
Thu, 09 Jun 2011 10:27:30 +0200
From:
Peter Hofschröer
To:
Contact AgeUK

Can you please either respond to my enquiry or confirm that you have no intention of dealing with this matter?

If I do not hear from you within seven days, I will take it as read that you have no intention of dealing with my complaint.

*****

Yep, right to silence.

And time for the usual policy statement. If any of those subjected to these very serious allegations wish to dispute them, they are welcome to send us a reply, which we will happily publish here.

If they do not, then we will take that as an admission of guilt.

****

UPDATE

Well, we got an interesting response (of sorts) to the above.

We e-mailed the accused, senior national officers and trustees of Age UK reminding them of their right to reply and that failure to reply would be regarded as an admission of guilt.

We’ve got the receipts showing they all read the e-mail in question.

Most days the lead article on this blog is the most popular, but yesterday this article was the most read, so we can confirm that Age UK read not only the mail remainding them of their right of reply, but that they also read this page on the blog.

You guessed! Right to silence.

Well, okay guys, here it comes. Bit by bit, we will publish the evidence to show that the officers running your York operations are CRIMINALS, so do keep your eyes on this blog.

Alternatively, if you do not want all evidence published, particularly that showing how your head office and trustees have turned a blind eye to this corruption in your York office, you could report Sally Hutchinson and James Player to the police and have them arrested.

Your call!

*****
——– Original Message ——–

Subject: Fwd: The Role of Age York in the Abuse of Barbara Hofschröer, aged 82
Date: Sat, 14 May 2011 20:00:40 +0200
From: Peter Hofschröer
To: Sally Hutchinson <sally@ageconcernyork.org.uk>
CC: John Robert Williams [jow], tom.wright@ageuk.org, James Player

Dear Ms Hutchinson,

I note you have not had the courtesy to respond to my e-mail of 9 April 2011 below.

Just in case you have forgotten the position as last discussed, may I remind you of it?

1) You, as Chief Officer of Age York, stand accused of playing an active role in the systematic abuse of my now 82 year-old mother, undertaken by York Social Services and North Yorkshire Constabulary with the intention of defrauding her of her assets.

2)  On 8 April 2011, in response to my e-mail of earlier that day accusing you of serious criminal offences, you threatened me with the following action:

a)       immediately report the matter to both the English and Austrian police.

b)       Immediately commence court proceedings for an injunction under the Protection of Harassment Act 1997

c)       Instigate a claim for damages for defamation which will include a claim for costs.

3) I replied, telling you to go ahead, if you really do have a claim. I even offered to make a formal apology if you could come up with another plausible explanation for the evidence I have accumulated which could well indicate your involvement in the defrauding of my elderly parents of their assets. You neither responded, nor did you carry out your threat. When I called your bluff, you went very silent. What does that tell us?

Immediately below this e-mail is an e-mail from the fraud investigator dealing with this case to the Local Government Ombudsman, in which he outlines the evidence provided by the Office of the Public Guardian, which shows how senior officers of the City of York Council, your friends, have conspired with my brother Robert Hofschröer, with whom you do not deny having an inappropriate relationship, to defraud my mother and to make false accuations against me in an attempt to prevent me from protecting her from the abuse systematically undertaken against her by your friends and colleagues in the past three years.

Well, if you look at the circulation list on this e-mail, my accusation is now in the public domain, so if you have either an alternative explanation for the evidence presented, you can offer it in public, or, if the accusations I am making against you are malicious and unfounded, you can carry out your threat.

The silence will no doubt deafen us all.

Look forward to (not) hearing from you.

******

Sally Hutchinson never replied to this e-mail.

We called her bluff – and bluff it certainly was.

Instead, she decided to exercise her right to silence.

*****

Sally Hutchinson of course associates with known criminals like Cllr Tracey Simpson-Laing. Here is some evidence of their collusion:

See: http://www.york.gov.uk/content/45090/31690/Wards/125720/2011/Yourwardoct11.pdf

Public Meeting, Monday 24 October
Holy Redeemer Church, Boroughbridge Road YO26 6AB

Sally Hutchinson from Age UK: will tell us what services Age UK provide and how to benefit from them.

The meeting will be chaired by Cllr T Simpson-Laing.

*****

Here are some of the services provided by the York office of Age UK

——– Original Message ——–

Subject: RE: GSCC Register
Date: Fri, 8 Apr 2011 16:39:27 +0100
From: Sally Hutchinson <sally@ageconcernyork.org.uk>
To: ‘Peter Hofschröer’
CC: James Player, “John Robert Williams [jow]”, “tom.wright@ageuk.org”, _Age Concern York – All Staff <_AgeConcernYork-AllStaff@ageconcernyork.org.uk>
Dear Mr. Hofschroer,

I refer to your e-mail earlier this afternoon.

Please note the following:

I have deliberately not responded to your previous e-mail in the hope that my silence would make it clear to you that I have no intention of entering into any further communication with you in any circumstances.

I am not the social worker you refer to in your previous e-mail.

Your wild and unsubstantiated allegations against me amount to both harassment and as you have repeated those allegations to other people, to defamation of character.
If you contact me or attempt to do so in any way again, I will immediately take the following action:
a)       immediately report the matter to both the English and Austrian police.
b)       Immediately commence court proceedings for an injunction under the Protection of Harassment Act 1997

c)       Instigate a claim for damages for defamation which will include a claim for costs.

*****
Subject: The Role of Age York in the Abuse of Barbara Hofschröer, aged 82
Date: Sat, 09 Apr 2011 08:46:57 +0200
From: Peter Hofschröer
To: Sally Hutchinson <sally@ageconcernyork.org.uk>
CC: John Robert Williams [jow], tom.wright@ageuk.org, James Player, _Age Concern York – All Staff <_AgeConcernYork-AllStaff@ageconcernyork.org.uk>

Dear Ms Hutchinson,

Thank you for your reply.

Please forgive my flippant response yesterday evening. As you are aware, my elderly mother is the victim of sustained abuse from your friends and colleagues in York social services and York police, which is making her very ill. She is now recovering from surgery, and being disabled, incontinent and rather confused, looking after this victim of abuse has proved stressful recently.

I note that you claim in your e-mail that I am making “wild and unsubstantiated allegations against you”.

Please do read through all the attachments to this e-mail, which substantiate my claims in detail.

The first document I am attaching is the diary I have put together of the role of Age York and Age UK in the abuse of my late father and now 82 year-old mother that is now into its third year. The supporting documentation – mainly e-mails – will come later. So that you have a context into which this episode can be placed, I have attached a History of the Abuse, which will hopefully help you understand the entire story. Then I have attached a copy of the Harassment Diary I have been keeping, although I have not quite finished updating it. Next comes the draft report of the Local Government Ombudsman into my complaint against the City of York Council, with whom Age York have worked closely in this affair, and finally, the e-mails supporting the allegations I make against Age York. Finally, I have attached the most recent e-mail from Timothy Hicks FCA, the professional fraud investigator who has been working on this case for two years, to DCC Cross, one of the senior police officers involved in this case.

In brief, the story is as follows: My elder brother, who is employed by York Social Services, defrauded my elderly parents of their house and tried to gain control of their life savings. I reported this abuse and these criminal offences to York Social Services and the police in September 2008. They refused to act, and subsequently the fraud investigator I have working on the case established that my brother, his colleagues in York Social Services and his friends in North Yorkshire Constabulary have been acting in common purpose to defraud my parents.

At several stages in this affair, I contacted Age Concern York, as it then was, to request assistance. They did not help me in any way to deal with this abuse. I had my suspicions as to why, but until I got a copy of the draft report issued by the Local Government Ombudsman (please note, the final report is not yet available), I had no independent evidence to go on.

The draft report shows that Age York ignored all my complaints about the abuse and were only interested in giving assistance to my parents’ abusers. They have not denied having an inappropriate relationship with my brother.

When I raised my concerns with Age UK, they denied all and refused to investigate my complaint, despite the amount of evidence I have to support it.

It would seem that Age York is acting in common purpose with my brother and his associates in their attempts to defraud my parents and I am concerned that my parents’ case may only be the tip of the iceberg.

Rather than deal with the abuse my mother is suffering or give any alternative explanation for the concerns I have raised, you instead threaten me with legal action.

The fact remains that three years are I first reported this abuse to Age York, you have done NOTHING about it, other than provide my mother’s abusers with information on her affairs, thus assisting their abuse.

I have no objections to you raising this matter with the police. Please feel free to do so.

You may be aware that Chief Constable Maxwell is currently under investigation for corruption, so he probably will not do anything here. DCC Briggs recently took “early retirement” after a corruption investigation, while every chief officer and a substantial number of senior officers of North Yorkshire Constabulary (NYC) are the subject of misconduct complaints as a result of their failure to deal with the criminal offences your friends and colleagues have committed against my mother and I. You may also be aware that a substantial number of officers of NYC are facing criminal charges as a result of their behaviour in this affair, in which they have fabricated a series of false allegations against me. I suspect that these officers may be unwilling to deal with your complaint.

Please do report this matter to the Austrian police. They have also been involved in this affair, particularly when NYC abused Special Branch, SOCA, Interpol and the Austrian police in an attempt to have them arrest me on the basis of a false allegation. This particular episode has yet to come to a conclusion, but it could well result in the Austrian Foreign Office making a formal complaint to the British ambassador. If you chose this route, you may well find the Austrian police less than amused and are likely to get yourself arrested for wasting their time.

Finally, I suspect that you do not have any basis for a claim of defamation. First, my e-mails have not been published, so they are not in the public domain. Secondly, as you can see from my attachments, my allegations are supported by substantial evidence, to which you have offered no answer or explanation. If you can come up with a plausible alternative explanation for my interpretation of this evidence, I would be happy to make an apology. To date, you have not done so.

For three years now, you have evaded carrying out your duty of care to my mother to protect her from the abuse she is suffering at the hands of your friends and colleagues. May I ask why?

Looking forward to hearing from you.

*****

Well, that e-mail was sent in April 2011.

It is now December 2011 and it remains unanswered.

Would you like to tell us why, Dear Sally?

I know, silly question.

Right to silence.

*****

Chart outlining Evidence of Complaint by Peter Hofschröer against Age UK York regarding their Involvement in the Abuse of his late father Paul Hofschröer and his now 82 year-old mother Barbara Hofschröer

No

Date

Document / Evidence

Comments

01

End September 2008 (exact date unknown) Diary on computer in York that my brother has stolen. My memory of the conversation. Helen Berrill of Age Concern York visited my parents for whom I am the carer to discuss their housing needs, as they could no longer cope with stairs. I drew to her attention that my brother and his family were preventing the sale of the parental home to fund sheltered housing, which is financial abuse. Instead of trying to help my parents, she did her best to dissuade them from moving. Had the parental home been sold, then capital would have been released over which my brother, who had defrauded them of their house, would have lost control.

02

30.10.2008 e-mail from Mark Bednarski, York social worker for Paul Hofschröer Mark Bednarski, my late father’s social worker invited my parents to his offices for a meeting with my brother Robert Hofschröer, who was abusing him. This invitation shocked me, as my father’s social worker knew my father was bed-ridden, incontinent and had mental health issues. Furthermore, he knew of my concerns that regarding my brother, in particular that he was likely to be uncontrollably violent towards his sick and fragile parents. This invitation added to my growing concerns about the bona fide of the people supposedly caring for my parents James Player of Age Concern York was also invited to attend and he raised no objections to such a meeting. Being a responsible carer, I did not wish to risk my parents’ lives or health, so I did not allow it to go ahead.

03

16.01.2009 e-mail from Helen BerrillDraft report of Local Government Ombudsman The LGO describes the City of York’s handling of my parents’ case as “irregular“, while my mother’s solicitor describes it as “unlawful“. The LGO comments on a visit made by Helen Berrill a few days after my father had died and my mother had suffered horrific abuse from my brother, his family and police officers over his still warm corpse. Ms Berrill did not comment on this abuse in her meeting report, neither did she take any action to stop it continuing. Instead, the LGO comments, “That day an officer from Age Concern visited Mrs Hofschröer to discuss her benefit situation. It is recorded that she raised concerns with her husband’s social worker over Peter Hofschröer registering the Power of Attorney for his mother but not informing the other relatives. She was worried about Mrs Hofschröer becoming isolated and that Peter Hofschröer spoke for her.” May I comment on this? My brother and his family had been systematically abusing my parents for months, they tormented my father and hounded him into an early grave, they defrauded him of his house, committing serious criminal offences under the Fraud Act, 2006, then tried to force him to hand over his life savings, before conducting a campaign of harassment that is still continuing. My father had died just a few days before the officer from Age Concern visited us. My mother was exhausted after having cared for my father in his last months and very confused. Until she recovered a few weeks later, she had problems in speaking coherently, and relied on my support in dealing with the authorities. That is why she had given me Power of Attorney.On the morning her husband of 60 years died, police officers unlawfully raided our house, allowed my brother and his family to enter against our wishes, to assault my frail mother and bawl abuse at her over her husband’s dead body and threatened me with arrest when I tried to protect my mother. We told this story to the officer of Age Concern. This horrific abuse is not mentioned in her report. Instead, she expresses concerns that I had not told my mother’s abusers that she had given me Power of Attorney, which would prevent them from defrauding her of her remaining assets – her life savings – for which her abusers had been making demands in previous months.It seems that Ms Berrill was acting in the interests of my mother’s abusers when she called on us just days after my father died and my mother had been the victim of an horrific act of abuse. My e-mail of 30 June 2009 (mentioned below) confirms I raised the issue of the abuse with Age York at our last contact (16 January 2009).

04

30.06.2009 e-mail from Peter Hofschröer to Helen Berrill and her reply Peter Hofschröer raises the issue of the abuse with Helen Berrill. She says her will pass this concern to her Chief Officer (Sally Hutchinson). Peter does not get a reply.

05

02.07.2009 e-mail from Peter Hofschröer to Tom Wright As Sally Hutchinson did not reply, Peter contacted Tom Wright, Chief Executive of Age Concern UK, asking for help.

06

13.07.2009 e-mails from Mary Cox to Peter Hofschröer Nearly two weeks later, Peter gets a reply to his request for urgent assistance in the abuse of a vulnerable old person. He is told that Age Concern cannot help and he should go elsewhere.

07

03.08.2010 e-mail from Peter Hofschröer to Sally Hutchinson Peter asks Sally Hutchinson for urgent assistance to deal with the abuse. She did not reply

08

07.08.2010 e-mail from Peter Hofschröer to James Player Peter forwards the e-mail to James Player and asks for action. He does not reply.

09

12.08.2010 e-mail from James Player to Peter Hofschröer and reply He claims the delay was caused by Peter’s two e-mails, each coming from a different address, being treated as “spam”. A further delay is caused by Sally Hutchinson, who was “on leave”, now being “off sick”. Peter stresses the urgency of the case.

10

12.08.2010 Peter Hofschröer forwards e-mail sent to Inspector Colin Moreton to James Player This e-mail outlines the role of the police in abusing my mother. By accident, James Player replies to Peter with a dismissive comment, when he intended to forward it to Sally Player.

11

13.08.2010 Peter Hofschröer e-mails copy of Abuse History to James Player James Player does not reply.

12

13.08.2010 Sally Hutchinson e-mails Peter Hofschröer She responds to Peter’s e-mail of 3 August 2010 (ten days later, in the case of abuse of a vulnerable old person), saying she cannot do anything without discussing the issue with James Player (who was unable to do anything while Sally Hutchinson was on holiday). Peter replies outlining his concerns.

13

16.08.2010 e-mail from Sally Hutchinson to Peter Hofschröer and his reply Ms Hutchinson suggests Peter contact Barbara’s MP, knowing he has already declined to get involved in the case. Peter asks for assistance in find a solicitor. She declines, despite the fact (as Peter later discovered) the Age UK website mentions suitable solicitors.

14

20.08.2010 e-mail from Sally Hutchinson to Peter Hofschröer She repeats her earlier advice to Peter.

15

21.08.2010 e-mail from Peter Hofschröer to Sally Hutchinson Peter asks Ms Hutchinson to write to various people in positions of authority to enlist their support in ending the abuse. She does not reply.

16

24.08.2010 e-mail from Peter Hofschröer to Sally Hutchinson Peter ask for a reply to his e-mail of 21 August 2010.

17

26.08.2010 Web enquiry from Peter to Age UK head office Peter asks for help in finding a solicitor. He is turned away.

18

27.08.2010 Web enquiry from Peter to Age UK head office. Reply from Age UK HQ and Peter’s response. Peter complains to Age UK head office about the lack of support he is getting from the York office due to an inappropriate relationship between Age York and the abusers. He is referred to the Citizens Advice Bureau. Peter questions this.

19

29.08.2010 Peter e-mails Tom Wright, CEO of Age UK Peter complains about the lack of support from Age York. He does not get an answer.

20

31.08.2010 Reply from Sally Hutchinson and response from Peter Hofschröer Sally Hutchinson says she is going to raise the case with Hugh Bayley MP knowing he has no intention of doing anything about it. She does not report back about what happened at the meeting.

21

02.09.2010 e-mail from Peter Hofschröer to Sally Hutchinson Peter chases for an answer, but does not get one.

22

04.09.2010 Peter Hofschröer e-mails Tom Wright Peter chases for a response to his complaint.

23

07.09.2010 e-mails between Peter Hofschröer and James Player Peter chases for news of the meeting with Hugh Bayley, but is told that Sally Hutchinson is “on holiday” again.

24

07.09.2010 e-mail from Stephen Saunders to Peter Hofschröer Mr Saunders is National Manager, Regions Department for Age UK HQ. He is replying on behalf of Tom Wright. He advisers Peter to go to the very authorities that are abusing Barbara and ask them to deal with the abuse.

25

08.09.2010-09.09.2010 Exchange of e-mails between Peter Hofschröer and Stephen Saunders Peter outlines his concerns as briefly as possible and asks for assistance. Mr Saunders evades his request and declines to comment further.

26

13.09.2010 Exchange of e-mails between Peter Hofschröer and Sally Hutchinson Ms Hutchinson informs Peter the meeting with Hugh Bayley did not go ahead.

27

14.09.2010 e-mail from Peter Hofschröer to Dianne Jeffrey Ms Jeffrey is chair of the trustees of Age UK. Peter complains about Age UK’s failure to deal with this abuse. She does not answer.

28

15.09.2010 e-mail from Peter Hofschröer to John Williams Professor John Williams is a trustee of Age UK. In the following weeks, Peter and Prof. Williams exchange a number of e-mails. Prof. Williams proves to be helpful until….

29

11.12.2010 e-mail from Peter Hofschröer to Tom Wright The Local Government Ombudsman sends Peter his draft report on his investigation into the failure of York Social Services to deal with this abuse. The report indicates that the Age York officers have an inappropriate relationship with the abusers and have given them assistance.

30

17.12.2010 Exchange of e-mails between Stephen Saunders and Peter Hofschröer Stephen Saunders denies any inappropriate behaviour by Age York.

31

28.12.2010 e-mails from Peter Hofschröer to John Williams Peter requests a formal investigation by Age UK into Age York. He does not get a reply.

32

29.12.2010 e-mail from Peter Hofschröer to Sally Hutchinson, James Player, Tom Wright, Stephen Saunders and John Williams Peter asks Sally Hutchinson to confirm or deny if she has an inappropriate relationship with the main abuser, Robert Hofschröer. He does not get a reply.

33

04.01.2011 e-mail from Peter Hofschröer to Sally Hutchinson, James Player, Tom Wright, Stephen Saunders and John Williams Peter asks Sally Hutchinson to provide a list of trustees so he can make a formal complaint about her. She does not provide this information.

34

05.01.2011 e-mail from Peter Hofschröer to Tom Wright Peter asks Tom Wright for a list of trustees so he can make a formal complaint. He does not get a reply.

35

09.01.2011 e-mail from Peter Hofschröer to Sally Hutchinson Peter chases for an answer.

36

10.01.2011 Exchange of e-mails between Peter Hofschröer and Sally Hutchinson Ms Hutchinson offers to forward the complaint to the chair of Age York. Peter declines.

37

11.01.2011 e-mail from Peter Hofschröer to Tom Wright Peter offers Tom Wright the opportunity to deal with this matter internally. He does not get a reply.

 Tom Wright, the Chief Executive of Age UK has evaded dealing with this abuse of a vulnerable person and this suspected corruption in his York office.

Would Dear Tom like to tell us why?

******

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1 Comment

  1. GRANDMA B UPDATE 11 MARCH 13 | The MUSA CASE, MAURICE KIRK, NORMAN SCARTH, THE BAYLIS FAMILY, THE HOLLIE GREIG CASE – VICTIMS OF THE STATE…this site is being interfered with – pls check the archives on the right for relavent past article

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